---
kind: "section"
citation: "49 U.S.C. § 15701"
title: "49"
title_heading: "Transportation"
number: "15701"
heading: "Providing transportation and service"
release: "119-102"
url: "https://uscodex.org/usc/49/15701"
units:
  - "Subtitle IV — Interstate Transportation"
  - "Part C — Pipeline Carriers"
  - "Chapter 157 — Operations of Carriers"
  - "Subchapter A — General Requirements"
---

# §15701. Providing transportation and service

- (a) **Service on Reasonable Request.—** A [pipeline carrier](/usc/49/15102.md?p=2) providing [transportation](/usc/49/15102.md?p=5) or service under this part shall provide the [transportation](/usc/49/15102.md?p=5) or service on reasonable request.
- (b) **Rates and Other Terms.—** A [pipeline carrier](/usc/49/15102.md?p=2) shall also provide to any person, on request, the carrier’s [rates](/usc/49/15102.md?p=3) and other service terms. The response by a [pipeline carrier](/usc/49/15102.md?p=2) to a request for the carrier’s [rates](/usc/49/15102.md?p=3) and other service terms shall be—
  - (1) in writing and forwarded to the requesting person promptly after receipt of the request; or
  - (2) promptly made available in electronic form.
- (c) **Limitation on Rate Increases and Changes to Service Terms.—** A [pipeline carrier](/usc/49/15102.md?p=2) may not increase any common carrier [rates](/usc/49/15102.md?p=3) or change any common carrier service terms unless 20 days have expired after written or electronic notice is provided to any person who, within the previous 12 months—
  - (1) has requested such [rates](/usc/49/15102.md?p=3) or terms under [subsection (b)](#b); or
  - (2) has made arrangements with the carrier for a shipment that would be subject to such increased [rates](/usc/49/15102.md?p=3) or changed terms.
- (d) **Provision of Service.—** A [pipeline carrier](/usc/49/15102.md?p=2) shall provide [transportation](/usc/49/15102.md?p=5) or service in accordance with the [rates](/usc/49/15102.md?p=3) and service terms, and any changes thereto, as published or otherwise made available under subsection [(b)](#b) or [(c)](#c).
- (e) **Regulations.—** The [Board](/usc/49/15102.md?p=1) shall, by regulation, establish rules to implement this section. The regulations shall provide for immediate disclosure and dissemination of [rates](/usc/49/15102.md?p=3) and service terms, including classifications, rules, and practices, and their effective dates. The regulations may modify the 20-day period specified in [subsection (c)](#c). Final regulations shall be adopted by the [Board](/usc/49/15102.md?p=1) not later than 180 days after January 1, 1996.

## Source credit

(Added Pub. L. 104–88, title I, § 106(a), Dec. 29, 1995, 109 Stat. 925; amended Pub. L. 104–287, § 5(44), Oct. 11, 1996, 110 Stat. 3393.)

## Notes

### Editorial Notes

### Prior Provisions

Provisions similar to those in this section were contained in section 11101 of this title prior to the general amendment of this subtitle by Pub. L. 104–88, § 102(a).

### Amendments

1996—Subsec. (e). Pub. L. 104–287 substituted “January 1, 1996” for “the effective date of this section”.

### Statutory Notes and Related Subsidiaries

### Effective Date

Section effective Jan. 1, 1996, except as otherwise provided in Pub. L. 104–88, see section 2 of Pub. L. 104–88, set out as a note under section 1301 of this title.